Live Chat
Someone is onyour site rightnow, deciding.We're alreadytyping.
Providing remote support and assistance for diverse tasks and challenges — right inside the chat widget on your website, in real time, by real trained agents.
<30s
average chat response time
24/7
Dial coverage
50
States
100%
Calls recorded
<30s
average chat response time
A visitor who opens live chat is your hottest lead of the day. We staff that widget with trained agents who know your product, answer fast, and either resolve the issue or hand off a booked call — instead of a visitor who quietly closed the tab.
Chat transcripts are logged, tagged, and reported so you can see exactly what your visitors are asking and where they're getting stuck.
How we run it
The process,step by step.
Sub-30-second response
Agents are staffed to greet chats fast — before intent fades.
Product-trained agents
Every agent works from your actual knowledge base and product documentation.
Lead capture and booking
Qualified visitors are converted into booked calls or captured leads mid-chat.
Tagged transcript reporting
Every conversation is tagged by topic so you can see patterns, not just logs.
What’s included
Built into every campaign
- Sub-30-second average response time
- Trained on your product and FAQs
- Lead capture and appointment booking
- Weekly topic and sentiment reporting
Built for
Who we run this for
- SaaS and software companies
- E-commerce websites
- Service businesses with high-intent traffic
